App
TOVA L.A. Necklace
DESCRIPTION
DESCRIPTION
Details:
This is the kind of sparkle that shows up and doesn’t need to announce itself twice. High-quality crystals set in a brass base metal that catches light from every angle for that instant elevated shine. Light-catching crystal design brings that luxe, dressed-up feel, whether you’re pairing it with a simple tee or a night-out look, and the adjustable closure makes it easy to wear at your perfect length.
Brand: TOVA
Measurements: 15" with a 5" drop
About the Brand: Every piece of jewelry at TOVA is meticulously handcrafted in Canada, ensuring the highest level of quality and attention to detail. We take pride in using only the finest materials and hypoallergenic components to create accessories that not only look stunning but also stand the test of time.
Manufacturer Warranty: If any TOVA jewelry breaks within 30 days of purchase. Please email help@freckledpoppy.com. Repairs are subject to material availability.
Freckled Poppy Return Policy: Add Total Order Protection (Free & Easy Returns) at checkout to enjoy simple, hassle-free returns with a free return label and full shipping insurance.
FIT ADVICE & MODEL SIZING
FIT ADVICE & MODEL SIZING
SHIPPING
SHIPPING
📦 Shipping Policies 📦
We're all about getting your goodies to you quickly and affordably! Here's everything you need to know about our shipping options across the U.S. and Canada:
🇺🇸 U.S. Shipping
WEBSITE Orders:
- Flat-Rate Shipping: $8.95
- FREE Shipping: On all U.S. orders over $150
- Standard Processing Time: Orders typically ship in 2–5 business days (excluding weekends/holidays). We're a family-run biz, so very occasionally things may run a bit behind — thanks for understanding!
Ships From: Our warehouse in Prince Frederick, Maryland.
Freckled Poppy App Orders:
- Flat-Rate Shipping: $8.95
- Subsequent orders ship free for the next 24 hours
- Orders must be $7 and over to qualify to extend free shipping
- FREE Shipping: On all U.S. orders over $150
- Standard Processing Time: Orders typically ship in 2–5 business days (excluding weekends/holidays). We're a family-run biz, so very occasionally things may run a bit behind — thanks for understanding!
Ships From: Our warehouse in Prince Frederick, Maryland.
🇨🇦 Canadian Shipping
- Flat-Rate Shipping: $19.95
We're happy to ship to our Northern neighbors!
⚡ VIP Pass — Jump the Line!
- Add $6.90 at checkout for priority fulfillment.
Think of it as a "fast pass" — your order skips the line and is processed ahead of standard orders!
🚀 US Speedy Shipping Options
- Expedited Shipping:
Select by 1 PM EST and your order will arrive in 2 business days.
Woot woot! - Express Shipping:
Select by 1 PM EST and your order will arrive next business day.
The golden ticket to lightning-fast delivery!
🏡 Local Pickup (Prince Frederick, MD)
Live nearby? Pick up your order for free!
- How it works:
- Choose "Local Pickup" at checkout (available to local addresses only)
- You'll get a "Ready for Pickup" email when it's time to swing by
- Pickup Location:
200 Bugeye Square
Prince Frederick, MD 20678
(Enter through the west parking lot door)
- Pickup Hours:
Monday, 9am-6pm Tuesday-Friday, 9 AM – 3 PM EST
Ring the bell if the front desk is unattended, the door is always open during these business hours. - Important:
Orders not picked up within 45 days of your "Ready for Pickup" email will be considered abandoned and may be returned to inventory without a refund.
By selecting local pickup, you agree to this policy.
We're committed to getting your order out quickly and efficiently — because you deserve nothing less!
If you have any questions, just reach out: help@freckledpoppy.com
We're always here to help!
RETURNS
RETURNS
✨ Returns Made Simple
We want you to love your items — but if something doesn’t work out, we’ve got you covered with a flexible return policy! We gladly accept returns on unworn, unwashed items with tags still attached within 14 days of delivery.
Missed the deadline by a few days? Reach out — we understand and will do our best to help!
❌ Return Condition Requirements
All returns are inspected to keep things fair for everyone. Items will be denied (and sent back at your expense) if they show:
• Perfume or smoke odor
• Pet hair or visible blemishes
• Signs of wear
🚫 FINAL SALE ITEMS
The following items cannot be returned:
• Food & personal care items
• Mystery sale purchases
• Items purchased with a coupon code of 30% off or more
• Items purchased with an earned cashback credit to your account
• Sale items or items ending in .99
• Any items marked FINAL SALE
💳 Refund Options
Eligible returns can choose:
• Store Credit
• Exchange of the same item to a different size/color
• Refund to Original Payment Method
Please note:
• Shipping charges (original and return) are non-refundable and the responsibility of the customer
• Return shipping costs are the customer’s responsibility. Our system will provide a return label, the cost will simply be deducted from your refund for convenience.
🔄 Start a Return
To start your return:
👉 Click me: Return Portal
Returns must be initiated within 14 days of delivery.
⏳ Processing Time
Once your return arrives, please allow up to 2 weeks for processing. However, most are processed within a few days.
Be sure to keep your tracking information for your records!
🏢 Want to return in person? Come see us!
You can drop off your return at our warehouse:
Monday–Thursday | 9am–3pm
270 SkipJack Road
Prince Frederick, MD 20678
If you’re within 50 miles, you’ll see the in-person return option pop up in our return portal!
Just park in the marked customer spot and head in through the double glass doors right there 😊
🎁 Giveaway Reminder
If an item tied to giveaway entries is returned, those entries will be removed from the giveaway count.
🚨 Fraud Policy
Purchasing items to gain giveaway entries and then returning them is considered fraud. Accounts may be disqualified from giveaways, banned from future promotions, and potentially reported.
💕 Thank you for shopping with us — we’re so grateful for our Freckled Poppy fam!
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